First of all, I need to tell everyone to not EVER use Cobrahosts.com! They had been my hosting provider (and my Uncle's company's hosting provider) for some time ever since they first offered me a free account (we were paying for my Uncle's account). At first, they were great, and then apparently the company got sold to some incredibly unreliable and unprofessional people (who I believe are named Doreen and Terry and are possibly located in Florida). For the longest time, their web page wasn't even available and instead was somehow mistakenly pointing to another company's website. And whenever we had any problems, all our emails and any other attempts to reach them went unanswered. And the final straw was when, after experiencing major problems that prevented my Uncle's company from doing business (email's weren't able to be delivered), they simply responded by disabling our accounts and then had the nerve to tell us it was our fault and they weren't going to continue to have us as customers. I'd be happy to provide a more detailed explanation if anyone is interested, including documented evidence that backs everything I have to say up, but suffice to say, they are probably one of the worst companies I have EVER dealt with in my entire life and I'd highly recommend and urge that no one does any business with them.
Now that I've gotten that little rant out of the way, I want to thank DowntownHost.com for being such a professional new hosting provider and helping us easily transition over to them (both for this site as well as my Uncle's company). They offer numerous ways to contact them, are very responsive and capable, and overall seem to be much more reliable and customer-service oriented than most other companies out there. And their prices are great too! I'm very happy I switched to them!
